Privacy policy.

ICT Transport LLC ("ICT Transport," "we," "us," or "our") is a licensed freight broker and motor carrier (MC 119953, USDOT 3172905) based in Colwich, Kansas. This Privacy Policy explains what information we collect through our website at https://www.icttransportks.com (the "Site"), how we use it, and the choices you have.

Information We Collect

Information you give us. We collect the information you choose to submit through the Site, including:

• Shipping quote form: your name, company, phone number, email address, pickup and delivery addresses, and load details (such as freight type, weight, dimensions, and dates).
• Contact form: your name, contact information, and the content of your message.
• Carrier document upload form: carrier and contact details and any documents you upload, such as insurance certificates, W-9s, or operating authority paperwork.
• Dumpster rental bookings: your name, contact information, service address, and the dates and details of your rental.

Information collected automatically. When you visit the Site, our website platform (Squarespace) uses cookies and similar technologies to collect information such as your browser type, device, IP address, pages visited, and how you arrived at the Site. We use this to understand traffic and keep the Site working properly.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests, questions, and booking requests
• Plan, quote, and arrange freight shipments and dumpster rentals
• Review and verify carrier information and documents
• Communicate with you about your shipment, rental, or inquiry
• Operate, maintain, secure, and improve the Site
• Meet our legal, regulatory, insurance, and record-keeping obligations

We do not sell your personal information.

Third-Party Services

Our Site relies on outside service providers. Information you submit or that is collected on the Site may be processed by them under their own privacy policies:

• Squarespace hosts the Site and provides cookies and analytics.
• Elfsight provides the form widgets used for our quote, contact, and carrier document upload forms.
• Google provides the reviews widget displayed on the Site, which may load content and set cookies from Google.
• Highway (highway.com) handles our carrier onboarding. If you onboard as a carrier through Highway, the information you provide there is collected and handled under Highway's own terms and privacy policy, not this one.

We encourage you to review those providers' privacy policies.

When We Share Information

We share information only as needed to run our business, including:

• With carriers, shippers, receivers, and other parties involved in moving a load (for example, sharing pickup and delivery details with the carrier hauling your freight)
• With service providers who help us operate the Site and our business
• When required by law, regulation, or legal process, or to protect our rights, safety, or property
• In connection with a sale, merger, or reorganization of our business

Cookies and Your Choices

Most web browsers let you block or delete cookies through their settings. If you do, some parts of the Site may not work as intended. You can also choose not to submit information through our forms and contact us by phone instead.

Data Retention

We keep information for as long as needed for the purposes described above, including to meet legal, tax, insurance, and transportation record-keeping requirements. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.

Security

We take reasonable steps to protect the information we collect. However, no website, internet transmission, or storage system is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information, such as full bank account numbers, through general contact forms.

Children's Privacy

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Your Requests

You may contact us to ask what personal information we have about you, or to request that we correct or delete it. We will respond within a reasonable time, subject to any information we are required to keep.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

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